iPhone 13 Mini, 256GB, Pink - Unlocked (Renewed)
-
Eileen Reichel
26-08-2024TLDR: First one I got was HORRENDOUS, but seller communication was exceptional, quick, no hassle, and replacement was awesome!This is a review for the seller 'Hybrid IT', not the actual iPhone 13 mini. There are plenty of those already.I bought an 'acceptable condition' 13 mini, as I don't mind scratches and dents if it'll save a few hundred bucks. I bought from 'Hybrid IT' because they had like 99% positive ratings and I know refurbished can be hit and miss. And they had prime shipping.The one they sent was TERRIBLE. The screen was a fake LCD knockoff, the battery health was at 77%, and it was full of scratches on the screen. Far below my already low expectations.I messaged them and they offered me these options:1) replacement,2) return for full refund, or3) to refund the cost of replacing the battery at apple (which is like a third of the cost of the phone itself)They answer surprisingly quickly every time. Literally within a few minutes during the day and within a few hours at night. ____ing impressive! I needed a phone quick so we decided the best option was to buy another one (also 'acceptable', same price), and return the old one for a refund, and they would make sure to send a better one the second time.It definitely exceeded my expectations. Almost perfect condition, 98% battery, no scratches basically. I think it was a fair outcome/settlement for wasting my time with an insultingly bad one the first time. I would've been fine with 'acceptable' condition but the first one I got was not even up to par with Amazon's standards.I'm really happy with the second one and how they handle customer service. Thanks Hybrid IT!!! Oh, and this isn't a fake review! A happy customer, crazy right???
-
Dr. Mohammad Gerlach
26-08-2024I was on a waiting list for a 'Renewed Premium'. Seemed to be a long waiting list. I finally gave up and went with a 'Renewed' advertised in excellent condition. Given Amazon's generous return policy, returning it would have been easy if there had been issues. I probably wouldn't have tried this with an online retailer other than Amazon or Apple.The supplier was TECHMINT, Amazon was only the purchase portal. There seems to be a number of 'Amazon-qualified suppliers' involved. To know who you're buying from, the 'ships from/sold by' info. is on the right side of the product page. There may also be differences in packaging and accessories. Best to read through the advertising to know exactly what you're buying. Or contact the supplier before purchasing. Given that Amazon backs these purchases, not a concern.It arrived without scratches, dings, or apparent wear. Looks like new. That said, anyone buying a 'Renewed' phone should expect varying degrees of condition within the parameters of Amazon's advertising. I'd suggest buying a 'Renewed Premium' for your best chance of a like-new phone. I probably got lucky with a 'Renewed'.It shipped in *very* well designed and protective box designed for phones. Not likely to be damaged in transit short of extremely heavy crush damage. If you plan on shipping your phone or storing a back-up, I'd suggest keeping it. The box has spacers to accommodate different sizes. Kudos to the packaging engineers that designed this. Well done.It was delivered with 100% battery health which almost certainly means that the phone was opened up and the battery replaced. The likelihood of a 'renewed' 13 Mini arriving with battery health at 100% is slim to none. I assume that they did this because the phone was traded in with
-
Miss Shayna Boehm
26-08-2024After reading reviews with some problems, I ordered an iphone 13 mini from Amazon Renewed Premium supplied by Hybrid IT. It arrived in excellent condition, no scratches, fully working, with battery capacity at 96%.
